Updated Articles

  1. How to get your money out of a crypto platform or exchange that isn't processing withdrawal requests

    Cryptocurrency withdrawal requests performed from legitimate cryptocurrency exchanges are typically processed in less then 15 minutes. If it's been over an hour, it's highly unusual and users may understandably want to know the reason for the dela...
  2. Unable to withdraw from my exchange account

    If any exchange you are using is not processing a withdrawal request you have made, there are a variety of possible reasons why it may have failed. Troubleshoot using the possible reasons for failure below. 1. Additional authentication may be req...
  3. Reversing bank and credit card transfers

    When users realize they've been a victim of a cryptocurrency scam, it is common for them to try and determine if any funds can be recovered. Cryptocurrency transactions can't be reversed once they have been sent and confirmed on the blockchain, ho...
  4. Reporting malicious wallet addresses

    Users that want to report cryptocurrency fraud or want to report stolen cryptocurrency  sometimes want to report the addresses associated with the fraud. Reporting the addresses can be helpful to notify exchanges about questionable or illicit sour...
  5. What are the steps and stages of an investigation?

    The stages an investigation might take varies considerably from one case to another, but below is an overview of the stages of a semi-typical investigation. 1. User submits incident report to Cryptoforensic Investigators. This includes background...
  6. Do you know any good crypto attorneys that you can recommend?

    Yes, we do. Sometimes it can indeed be helpful to have an attorney that has some basic knowledge of cryptocurrency. We've worked with many attorneys we can recommend. If you are looking for a recommendation or referral to an attorney shoot us an ...
  7. Can stolen cryptocurrency be recovered?

    Cryptocurrency transactions aren't reversible, and there is no magical way to 'hack' your money back, even if it's current location on the blockchain can be identified. There are ways that stolen cryptocurrency can be recovered in some cases thro...
  8. How to Help Prevent Friends and Family from Being Scammed

    Situation: You have a family member or friend that is continuing to send money to scammers or send money to fraudulent investment platforms. But they don't believe you and/or you think they are going to continue sending (and losing) money anyway. ...
  9. Can a pending cryptocurrency transaction be cancelled?

    A cryptocurrency transaction that has been confirmed and posted to the blockchain cannot be cancelled or reversed. A cryptocurrency transaction that has not yet been confirmed but has been submitted and is currently 'pending' can usually be cance...